Jonny Evans and Claudio Yacob had permission to miss West Brom's last game of the season
Albion insist that Jonny Evans and Claudio Yacob were both given permission to miss the final game of the season.
Evans and Yacob did not travel to Selhurst Park after reporting injuries in the 48 hours before the game.
But the Baggies have reiterated that their absence from the match was agreed by Darren Moore – and the caretaker boss believes their conduct in the build-up to the game was above aboard.
It means neither player will face any punishment.
Sources told the Express & Star that Evans text the club to tell them he was unavailable.
Albion, however, claim Moore and Evans had a frank and amiable phone conversation before the match when it was agreed that the club captain did not need to attend.
Evans trained in the week but missed training on Saturday and the game on Sunday.
He is expected to leave the Baggies this summer for a cut-price £3million thanks to a relegation release clause in his contract.
West Ham, Leicester City, Arsenal and Manchester United are all reportedly interested.
Yacob flew home to Argentina on Sunday with his family while Albion were playing Crystal Palace after reporting a tight hamstring in training on Saturday.
His contract is up this summer, leaving his future up in the air after six seasons at the Baggies.
The club will wait until their new head coach is installed before deciding whether to offer him a new contract.
Albion are hoping to appoint their new man by the end of this week.