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Primera Air goes bust: All you need to know

The Press Association answers some questions about the collapse of the Danish-based discount airline.

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Stansted Airport Passengers

Discount airline Primera Air has ceased operations ahead of filing for bankruptcy.

Passengers due to travel with the stricken firm have been warned not to travel to the airport for their journeys.

Here, the Press Association answers some questions about the collapse of the Danish-based firm.

What happened?

Primera Air, which flew a fleet of nine aircraft and served destinations across Europe and the US East Coast said it would be ceasing operations on October 2 with the last flight travelling from Malaga to Copenhagen.

Where did the airline fly in the UK?

Primera served Stansted Airport with flights to Washington, Newark, Boston and Toronto. It also had a base at Birmingham Airport serving the US, but this was due to be switched to Manchester at the end of October.

What should you do if your flight is cancelled?

It depends on how you purchased the flight. If you booked through a travel agent, then you may be covered by Atol protection. If you purchased the flight directly then normally this will not be covered by the Atol scheme.

Can I claim a refund through my credit card company?

You may be able to claim the cost of the flight back through the Consumer Credit Act. To be eligible for this, the flight has to cost more than £100 and been paid for with a credit card.

What happens if I am stranded abroad?

If you have Atol protection, then you must be found an alternative flight home and need to contact your travel agent. If not, then you will need to book flights and pay for them out of your own pocket.

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