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Willenhall care home 'inadequate' over fire safety fears

A failing care home had not practised how to get elderly residents out in the event of a fire for more than two years.

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Kingsway Care Home has been branded inadequate

Kingsway Care Home in Willenhall is now in special measures after getting the lowest possible rating of inadequate by the Care Quality Commission.

It was found residents at the Bilston Lane home were ‘being exposed to ongoing risks’ after the report found fire safety arrangements were unsafe.

The report says that staff had not practised how to get residents out for over two years and that people living there did not have any personal emergency evacuation plans in place, meaning that the emergency services would not have the right information on how to get them out safely.

The home was given a ‘good’ rating in 2016 under previous owner Deborah Oluranti Fatile, before it changed hands to current owner El Shaddai Homes Limited in 2017. The inspection took place on February 22 and the report was published on April 13. It reads: “People’s needs and risks were not properly assessed or managed.

“Records showed that the support some people received was inconsistent and unreliable. People’s care was not personalised to their needs as staff lacked adequate information on what these were. CCTV was used to monitor people’s movements in communal areas without their consent and the language used in some care records was not very respectful.

“Where people’s capacity to consent to decisions about their care was in question, the provider had not always followed the Mental Capacity Act 2005 to ensure that any decisions made on people’s behalf were in the people’s best interests. The management of medication was not safe.”

The home was given an overall rating of inadequate, and it was found inadequate for safety and for being well-led.

The other ratings found that it ‘required improvement’ for how effective, caring and responsive the home was.

It will be under review and will be inspected again in six months. Despite the report it found that residents enjoyed a range of social activities.

Kingsway Care Home has been contacted for comment.

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